Refund policy

RETURNS & EXCHANGES

We gladly accept returns or exchanges within 10 days of delivery/purchase!

Items must be unworn, unwashed, and with tags!

To make a return or exchange please contact us with your order number! (Our Email shopprettybyem@gmail.com)

For returns we will offer store credit!

SALE OR CLEARANCE ITEMS

ALL SALES ARE FINAL!!! NOT ELIGAIBLE FOR RETURNS OR EXCHANGES!!!

SHIPPING FOR RETURNS

Customers are responsible for return shipping cost, unless there was a defective or an error was made!

DAMAGED OR DEFECTIVE ITEMS

If your item arrives damaged or defective, please contact us immediately with a photo and we will replace it or issues a full refund! 

(Our Email shopprettybyem@gmail.com)

QUESTIONS

For any questions about returns or exchanges please contact us!

(Our Email shopprettybyem@gmail.com)